IT Support Liverpool

Looking for reliable IT support in Liverpool? Our expert team provides fast, flexible, and fully managed IT services tailored to local businesses.

Fully Inclusive & Managed IT Support in Liverpool

With 30 years of industry experience, Lift Off IT engineers provide professional, proactive, trusted advice and support. Let us manage your IT environment, ensuring you complete peace of mind and fostering your business growth. No complicated support tier system, you get the best of everything for a set monthly price, plus we don’t tie you down to long contracts. Monthly rolling contracts as standard. See why our 5 star rated support is so popular.

Our IT Support Features

Remote Support

Whether you prefer a quick call or remote assistance, our expert technicians are just a touch away. Reach out to us effortlessly and connect directly with a technician, ensuring your issues are resolved swiftly. Our priority is to minimise any downtime, making sure your operations run smoothly even when problems arise.

On-Site Support

If remote support isn’t an option due to internet issues or lack of remote access, our engineers are ready to assist you on-site. This service is fully covered under our managed support package, with no additional costs.

Out Of Hours Support

Our managed support package covers out-of-hours assistance at no extra cost. With a straightforward monthly rate, you’re always covered.

Enjoy peace of mind knowing your IT is monitored around the clock, ensuring no surprises when you start your day. Be ready to tackle whatever comes your way.

Proactive Patch Management

We proactively update all your devices around the clock, ensuring the latest security patches are installed. This not only protects your business from the latest malware and viruses but also keeps your devices running smoothly, boosting productivity. After all, who wants to wait five minutes for their PC to start in the morning?

24/7 Monitoring & Management

All your devices are monitored around the clock. If a device or server goes offline during the night, we’ll know immediately and notify you. We also receive proactive alerts to address any warnings before they become issues, actively minimising the risk of downtime.

Quarterly Reviews

Our quarterly reviews ensure you’re always ahead of the curve. We stay updated with the latest technologies and share this information with you. We’ll advise you on any potential changes well in advance, so you’re never the last to know.

Benefits

Cost Effective & Transparent

Outsourcing IT services reduces the need for in-house staff, lowering labor and training costs. Our scalable solutions let you pay only for what you need, making budgeting easier. With clear communication and detailed reporting, you gain full visibility of your IT infrastructure and expenses.

Prevents Issues

We help your business stay ahead of potential issues before they escalate. Through continuous monitoring and regular maintenance, we identify and fix vulnerabilities early, minimizing downtime and boosting productivity. This proactive approach prevents costly disruptions and extends the life of your IT infrastructure.

Protection

Our proactive team provides timely updates and patches, safeguarding your systems against emerging threats and ensuring compliance with industry standards. With our expertise and forward-thinking strategies, you can focus on your core business activities, confident that your IT environment is secure, efficient, and optimized for growth.

Other Support Options

Other Support Options

Do you have a on-site support team already and just require additional support or consultation on your server environment? We can seamlessly integrate into your team and manage your servers making sure they’re fully up to date, backed up & secure. We also provide migration support for any server based projects.

As always, 24/7 monitoring is our standard.

Co-Managed

Is your existing IT team looking for advice or consultation? Do you need cover if your engineers are on annual leave? We can integrate into your team providing a smooth transition to cover your full time staff if required. Making sure your business always runs smooth and minimise any risk of downtime.

Mobile Device

Do you have business mobile devices or tablets? If so, we can manage them on your behalf with MDM software. This ensures your data is secure, devices are up to date and if in the unfortunate event of the device being lost or stolen, we can swiftly act and wipe the device.

Contact Us

Drop us a call or fill in your details…

Whether you decide to call or fill in your details, a member of our management team will schedule a chat within 24 hours.

Find Us 151 Stanley Road, Bootle,
Liverpool, L20 3DL​​